Terms of service

Terms & Conditions
Kaotiklabs Co. Ltd.
Room 1003, 10th floor, Tower 1, Lippo Centre, 89 Queensway, Hong Kong, China


Effective as of: June 2025

Welcome to Kaotiklabs.com, an open-access platform designed for public use. If our online shopping layout doesn't suit your preferences, you are welcome to exit the site at any time. Other channels may offer information about Kaotik if you prefer a different experience.

Before browsing or making a purchase on Kaotiklabs.com, we ask that you carefully read the following legal details. By continuing to use this site, you acknowledge and agree to these Terms and Conditions and consent to the exchange of information during your purchase. Kaotik reserves the right to update these terms at any time without prior notice.

Contract Overview

These Terms and Conditions apply to all customers of Kaotiklabs Co. Ltd., located at the above address. All transactions, product deliveries, and services are governed exclusively by the terms set forth here, valid at the time of order placement.

Any conflicting terms are hereby invalidated. Additional agreements will only be valid if confirmed in writing by an authorized Kaotik representative.

Age Requirement

Kaotiklabs.com is intended for use by adults only. You must be at least 18 years old to browse or make purchases. If you are under the legal age, please leave the website immediately. Orders placed by individuals under 18 may be declined.

Product Information

All items showcased on Kaotiklabs.com are original Kaotik designs and may be protected by patents or design registrations. Product colors and appearances may vary or be updated over time.

Please note that not all products on the website are guaranteed to be available through other retailers. No Kaotik items may be resold, redistributed, or stockpiled without prior written consent.

Discounted products are available only during designated promotional periods and are not eligible for cash redemption. During specific offers, some products may be free (excluding shipping fees) as advertised.

Pricing Policy

Prices listed on the site are subject to change without prior notification and may not include VAT, import taxes, or customs duties. Local authorities may assess these charges, and they are the buyer’s responsibility. Orders containing incorrectly priced items may be canceled.

Payment Options

Accepted Methods:

  1. PayPal (including Mastercard, Visa, American Express, Discover, and eChecks)

  2. Credit Card

All transactions on Kaotiklabs.com are securely processed through PayPal, ensuring industry-level protection against fraud and data breaches. Whether you use a PayPal account or not, your payment is safeguarded under PayPal’s buyer protection.

Once your payment goes through, PayPal will email you a confirmation receipt. For any payment inquiries, reach us at support@kaotiklabs.com (we aim to reply within 24 hours, Mon–Sat, 9 AM–6 PM UTC+8).

You can now pay with credit/debit cards or e-checks directly through PayPal — no account registration needed.

Secure Shopping Promise

Kaotik guarantees a secure online shopping experience. Our encrypted SSL checkout keeps your data safe.

Every order is manually reviewed. If there are any concerns, we’ll contact you before charging your card. We thoroughly verify all payment details and limit access to sensitive data to authorized personnel only.

Order Details

In compliance with customs rules, customers must submit complete and valid information. Names, addresses, and payment details must be correct. Some countries may require a government ID or passport for delivery or payment validation.

Kaotiklabs.com is not responsible for delays or non-deliveries resulting from inaccurate or incomplete information. We reserve the right to reject or cancel orders that do not meet our criteria. Orders may be canceled before shipping. Once dispatched, changes or cancellations are no longer possible.

Liability

Kaotiklabs.com and its contents are offered "as is" and "as available." We make no explicit or implied warranties regarding accuracy, performance, non-infringement, or suitability for specific purposes, except as required by law.

We do not guarantee our website is error-free, virus-free, or that all information will be up to date. You assume full responsibility for any costs associated with system maintenance, repairs, or data loss related to website use.

Kaotik is not liable for any direct or indirect damages resulting from site use, except where mandated by applicable law. Delays caused by events outside our control (e.g., natural disasters, regulatory changes) do not obligate Kaotik to fulfill delayed shipments.

By using our site, you agree not to pursue claims against Kaotik, its affiliates, employees, or shareholders for losses or damages arising from website usage, unless required by law.

Intellectual Property

All text, graphics, logos, icons, images, audio, downloads, and software are owned by Kaotiklabs.com. These materials may not be copied, broadcast, republished, or distributed without written permission.

Content on this site is strictly for personal, non-commercial use. You do not obtain ownership or licensing rights by downloading materials. It is prohibited to edit, redistribute, or create derivative works without explicit approval, except for media and PR files made publicly available for download.

Registering a product or signing up for Kaotik updates means you agree to receive email communications from us. Your data is never shared with third parties, and you can unsubscribe at any time.

Final Statement

This agreement is strictly between you and Kaotiklabs.com. No external party holds rights to enforce these terms. By using the site or making a purchase, you accept and agree to abide by the Terms and Conditions outlined above.

Questions? Comments? Suggestions?
Reach out anytime: Support@kaotiklabs.com