Shipping policy

Private & Unbranded Shipping

All purchases are sent in discreet packaging to ensure your privacy:

  1. A plain, logo-free box (via USPS Priority) without any identifying marks.

  2. A simple envelope bearing a generic logo (such as Amazon), with no branding or product references.

Shipping Label:
We ensure the discreet packaging. There will be no mention of brand names or product types on the label. The recipient’s name will match the information you enter during checkout.

Billing Information:
To protect your confidentiality, your billing statement will show a charge from “US Customer Service.” In compliance with legal requirements, a customer service phone number will be provided, connecting you to our specialized support team.

Delivery Options:
We deliver to PO Boxes, UPS and FedEx pickup points, or any valid mailing address that can receive parcels.

International Orders:
For shipments outside the U.S., customs forms will list “US Fulfillment.” No brand names, product types, or related details will appear on the package or documents.